Delete Your Account

Racket League (PGCWI) · Last updated: 17 June 2026

This page explains how to delete your Racket League account and what happens to your data. Racket League is operated by PGCWI, Toronto, Ontario, Canada.

How to delete your account in the app

You can permanently delete your account at any time from inside the app:

  1. Open the Racket League app and sign in.
  2. Go to Settings.
  3. Tap Delete Account.
  4. Confirm when prompted. This action cannot be undone.

Your account and personal data are deleted immediately as part of this action. No waiting period or separate request is required.

If you cannot access the app

If you are unable to sign in to complete the steps above, email us at reno@pgcwi.com from the address associated with your account and we will delete your account and personal data on your behalf.

What is deleted

When you delete your account, we permanently remove your personal data, including:

Deleted
Your account and login credentials
Your profile (name, display name, email, phone, gender, skill levels)
Your profile photo and uploaded images
Your personal app data tied to your profile

What is kept

To keep group and match records consistent for the other members you played with, a limited amount of content is retained in de-identified form, no longer linked to your name or profile:

Kept (de-identified)
Historical match and matchup scores within a group
Group records you helped create, so the group continues to function

We may also retain limited information where required to comply with legal obligations or to resolve disputes. We do not sell your personal information. For more detail, see our Privacy Policy.

Contact

Questions about account deletion? Email reno@pgcwi.com.